Sometimes I have questions about how a consumer related issue was handled by someone that I do business with such as a retailer or a credit card company. It’s not easy to find a place that has a consumer forum where I can get answers to my questions and solutions to my problems.
There is a consumer court India that helps resolve these issues and other places that can offer assistance such as a website called consumercourtforum.in. These situations can be very frustrating when it happens and you don’t know where to turn for help. I think that is why some big companies treat their customers the way they do.